Please note that from Wednesday 20th of November we will not be accepting donations of baby clothing or equipment at our office. This allows us to prepare for our Christmas Present Service. Donations can be made at our Baby Boutique on Great Junction Street or by calling our shop in Gorgie on 0131 346 7295. All items suitable for our Baby Bank Service will still be used for that service, it will just allow us to stagger how much comes in at any time and allow clients to collect items from our other locations. If you have any questions about what happens to items that are donated please email us info@counsellingandcare.co.uk

Our practical help service is dependent on donations to continue supplying families with the clothing and equipment they need for their children.

Here is a list of some of the things that we accept, including health and safety guidance related to each type of item. Please be aware that we cannot accept items that do not meet these specifications.

If there is any obvious damage, missing pieces or rips and tears in an item will not accept it.

Clothing from ages 0-5:

  • Must be clean and good quality, unfortunately, we do not have washing facilities at our office.
  • No hood cords or drawstrings
  • Ensure any buttons, beads, pompoms, labels etc are connected securely
  • No snagging or loose threads
  • No hoods on sleepwear for children under 12 months

Cots 

  • Must have a BS EN 716:2008 Certification mark
  • Less than 5 years old
  • Must have a clean, well-fitting mattress
  • No snagging hazards or splinters on wooden cots
  • No chipped paint
  • Please remove any stickers or transfers
  • Please ensure all parts are included.
  • If you are delivering a cot to our office we are happy to accept it taken down
  • If you are delivering to our shop or arranging collection the cot must be assembled
  • Include manual if possible

    Moses Basket

    • Must be less than 5 years old
    • Must include a clean mattress
    • Must have a foldable stand
    • Please wash all fabric parts
    • We cannot accept moses baskets that have been stored in garages or attics where there is a risk of mould

    Bouncy Chairs

    • Must be less than 5 years old
    • Please wash any fabric parts
    • In good working order

    High Chairs

    • Must be less than 5 years old
    • Must be foldable
    • Must be stable and sturdy
    • Please wipe down before donation

    Slings

    • All styles
    • If possible please include any instructions

    Baby Gyms

    Sterilisers (electric and microwave)

    • Please ensure they are thoroughly cleaned before donation

    Breast Pumps (electric and manual)

    Baby Monitor

    Baby Baths

    Bumbos

    Towels

    Bedding (for moses baskets, cots and cot-beds)

    • Less than 5 years old
    • Please launder before donation

    Toiletries for baby

    • Must be unopened
    • We accept baby wash, nappy cream, baby oil, baby lotion, cotton wool, baby wipes and baby shampoo
    • We can also accept grooming items such as hairbrushes, combs, nail clippers

    Toiletries for mum

    • Unless otherwise specified items must be unopened
    • We accept shower gel, shampoo, lip balm, hand cream, nipple cream, body moisturiser
    • Opened packs of breast and maternity pads

    Nappies

    • partial packs welcomed
    • all sizes welcomed

    Toys

    • Must be suitable for ages 0 – 1
    • Must have a CE certification mark
    • Must be clean
    • No damage or deterioration
    • We are only able to accept small toys

    Unfortunately for health and safety reasons, we are unable to accept prams/buggies, travel systems or car seats. We are also not able to accept cot-beds or stairgates. 

    If you would like to donate an item to our practical help service that is not on this list please call our office on 0131 557 2060 or email info@counsellingandcare.co.uk

    You can drop items off at our Baby Boutique on Tuesdays, Wednesdays, Thursdays and Fridays between 10am and 4.30pm or you can arrange collection of larger items by calling 0131 346 7295. If items are collected by the shop please remember that it is under the driver’s discretion.

    Unfortunately, we simply cannot take items that are not suitable for the service.

    We believe our clients deserve the best for their children, a good measure of whether we can accept an item is ‘would I be happy to receive this for my own child?’

    We release monthly wishlists on our website and social media which details items or clothing sizes that we are low on. Check out the ‘News‘ section of our website for the latest list.

    If you are not based in Edinburgh or the Lothians you can check our Baby Bank Map page for details of other similar services across the UK.